Legal · Quit Sugar Coach
Terms & Conditions — Quit Sugar Coach
These Terms and Conditions ("Terms") are an agreement between you and TriCode Studio ("we", "us") covering your use of the Quit Sugar Coach app (the "App"). By downloading or using the App, you agree to these Terms. If you don't agree, please don't use the App.
Please also read our Privacy Policy, which explains how the App handles your information.
1. What the App does
Quit Sugar Coach helps you reduce added sugar. It includes a sugar-free streak tracker, daily check-ins, a 30-day lesson program, a Cravings SOS toolkit with guided breathing, progress statistics, and an AI food scanner that estimates added sugar in photos of food and drink.
2. Not medical advice
The App is for general wellness and education only. It is not a medical device and does not provide medical advice, diagnosis or treatment.
- Content in the App, including lessons, tips, plans and statistics, is general information and is not tailored to your health.
- Don't use the App in place of advice from a doctor, dietitian or other qualified professional.
- If you have diabetes, hypoglycaemia, an eating disorder, are pregnant or breastfeeding, take medication affected by diet, or have any other medical condition, talk to your doctor before changing what you eat.
- If you feel unwell, stop and seek medical help. In an emergency, contact your local emergency services.
3. AI food scanner estimates
The food scanner uses a third-party AI service (Google's Gemini models on Google Cloud Vertex AI, reached through our Cloud Functions) to estimate added sugar from a photo.
- Results are estimates only. They can be wrong, for example when ingredients are hidden, portions are hard to judge, or the photo is unclear.
- Don't rely on scan results for medical decisions, including insulin dosing, managing allergies or any other health-critical choice.
- Suggested swaps are general ideas. Check ingredients and labels yourself, especially if you have allergies or dietary restrictions.
- AI scans are limited (currently 10 in any 24-hour period). We may change this limit. Built-in sample meals don't count toward it, and scans that fail aren't counted.
- If the AI service is unavailable, the App shows an error and you can try again later.
- Only scan photos you have the right to use. Don't scan photos of other people or of personal documents.
4. Who can use the App
You must be at least 13 years old to use the App. If you are under the age of majority where you live, you may use the App only with the involvement and permission of a parent or guardian, who agrees to these Terms on your behalf.
5. Subscriptions, free trials and payments
Some features may require a paid subscription. If you buy one:
- Billing through Google Play. All purchases are processed by Google Play under the Google Play Terms of Service. Prices, billing periods and any trial length are shown in the App and on Google Play before you confirm.
- Free trials. If a plan includes a free trial, you won't be charged during the trial. Unless you cancel at least 24 hours before the trial ends, the subscription starts automatically and you'll be charged at the plan's price. Trials are limited to one per person or Google account unless we say otherwise. If notifications are allowed, the App reminds you the day before your trial ends, but it's your responsibility to cancel in time if you don't want to continue.
- Introductory offers. We may sometimes offer a discounted first billing period. After it ends, the subscription renews at the regular price shown when you subscribed.
- Auto-renewal. Subscriptions renew automatically at the end of each billing period at the then-current price until you cancel.
- Cancelling. You can cancel at any time in the Google Play Store app under Payments & subscriptions › Subscriptions. Uninstalling the App does not cancel your subscription. After you cancel, you keep access until the end of the current billing period.
- Refunds. Refunds are handled by Google Play under its refund policies, except where the law requires otherwise. Contact Google Play support for refund requests; we can't issue refunds directly.
- Price changes. If we change a subscription price, Google Play will notify you in advance, as required by its policies and applicable law.
- Access codes. We may give some people, such as app store reviewers, an access code that unlocks Pro without a subscription for a limited time (currently 90 days). A code is only for the people we give it to, may work on a limited number of devices, and we can withdraw it at any time.
- Restoring purchases. If you reinstall the App or switch devices with the same Google account, you can restore an active subscription with Restore Purchases.
- When a subscription ends. If your subscription expires, is cancelled and runs out, or is refunded, Pro features are locked again until you resubscribe. Your progress stays on your device.
6. Your data and device
The App stores your progress, such as check-ins, notes, streaks and scan history, on your device. We don't have a copy, so we can't recover it if you delete the App, reset your data or lose your device. The App keeps a small amount of information in Google Firebase: an anonymous ID, the times of your recent AI scans and daily scan counts, usage statistics if you allow them, and reports when the App crashes or hits an error. See the Privacy Policy for details, and for how backups and deletion work.
7. Acceptable use
You agree not to:
- copy, modify, distribute, sell or lease any part of the App or its content, except as the law allows;
- reverse engineer, decompile or try to extract the App's source code, API keys or other secrets, except where the law expressly permits this;
- use the App, or the services it connects to, to send unlawful, harmful or abusive content, or images you don't have the right to share;
- interfere with or overload the App or the services it connects to, including by automated or excessive scanning; or
- use the App in any way that breaks applicable laws or third-party terms.
8. Intellectual property
The App and its content, including the lessons, tips, text, graphics, design and code, belong to TriCode Studio or its licensors and are protected by intellectual property laws. Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable licence to use the App on Android devices you own or control, for your own non-commercial use.
You keep ownership of the photos you scan and the notes you write.
9. Third-party services
The App relies on third-party services, including Google Play (downloads and payments) and Google Firebase and Google Cloud (AI food scanning with Gemini on Vertex AI, Cloud Functions, anonymous sign-in, cloud storage of scan records, app integrity checks, usage statistics and crash reporting). Your use of those services is also governed by their own terms and privacy policies. We aren't responsible for third-party services and can't guarantee they will always be available.
10. Changes to the App
We may update, change or discontinue features of the App at any time, for example to fix bugs, improve the program or comply with the law. Some updates may be required to keep using the App.
11. Disclaimer of warranties
To the fullest extent permitted by law, the App is provided "as is" and "as available", without warranties of any kind, express or implied. This includes, without limitation, warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We don't guarantee that the App will be error-free or uninterrupted, that scan results or statistics will be accurate, or that using the App will lead to any particular health, weight or financial outcome.
12. Limitation of liability
To the fullest extent permitted by law, TriCode Studio will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, health outcomes, profits or goodwill, arising from your use of, or inability to use, the App.
Our total liability for any claim relating to the App will not exceed the greater of (a) the amount you paid for the App or subscription in the 12 months before the claim, or (b) USD 50.
Some countries don't allow certain warranties or liabilities to be excluded or limited. In those countries, the exclusions and limits above apply only as far as the law allows, and nothing in these Terms affects rights you have as a consumer that can't be waived.
13. Ending these Terms
You can stop using the App at any time by uninstalling it. Remember to cancel any active subscription in Google Play. We may suspend or end your access to the App if you seriously or repeatedly break these Terms. Sections 2, 3, 8, 11, 12 and 15 continue to apply after these Terms end.
14. Changes to these Terms
We may update these Terms from time to time. When we do, we'll change the "Last updated" date above and, for significant changes, let you know in the App or in its release notes. If you keep using the App after the changes take effect, you accept the updated Terms.
15. Governing law
These Terms are governed by the laws of the jurisdiction where TriCode Studio is established, without regard to conflict-of-law rules. This doesn't take away any protection you have under the mandatory consumer laws of the country where you live. Before starting a formal dispute, please contact us so we can try to resolve the issue informally.
16. General
If any part of these Terms is found unenforceable, the rest stays in effect. If we don't enforce a right under these Terms, that isn't a waiver of it. You may not transfer your rights under these Terms without our consent. We may transfer ours as part of a merger, acquisition or sale of assets. These Terms, together with the Privacy Policy, are the entire agreement between you and us about the App.
17. Contact
Questions about these Terms? Get in touch:
TriCode Studio
Email: support@tricodestudio.com